Website Terms AND Conditions

(Presales, General Website Rules, and Legal Terms for Users)

Effective Date: 20/03/2025

1. Introduction

Welcome to Clever Clogs AI (“we,” “us,” or “our”). These Terms & Conditions (“Terms”) govern your use of www.cleverclogsai.com (the “Website”), including all pre-sales interactions, purchases, and general usage rules.

By using this Website, you agree to these Terms. If you do not agree, do not use the Website.

If you purchase a product or service from this Website, additional purchase-specific terms may apply.

2. About Us

Our Website is operated by Colmas Intl Ltd, a company registered in England, with a registered address at 124 City Road, London, England.

You can contact us at via our contact form for customer support, legal inquiries, or general assistance.

This Website provides:

  • Information about our AI colleagues.
  • Pre-sales resources, including FAQs, demos, and consultations.
  • AI-powered services, including [e.g., content creation, automated analysis].
  • Access to third-party integrations (subject to their respective terms).

If you use any AI-powered features, you are also bound by OpenAI’s Terms & Conditions governing the use of ChatGPT and related tools.

3. Pre-Sales AND Purchase Terms

These pre-sales terms govern all product/service inquiries, consultations, and any transactions made via the Website.

3.1 Pre-Sales Information

  • We aim to provide accurate and up-to-date information about our products/services.
  • Demonstrations, free trials, and sample outputs are provided as-is and do not guarantee specific results.
  • Price quotations given during consultations are valid for 7 working days unless stated otherwise.

3.2 Purchase & Payment Terms

  • All purchases made through the Website constitute a legally binding contract between you and Colmas Intl Ltd
  • Payments must be made in full upfront, unless stated otherwise.
  • We accept bank transfer payments and paypal (with a 3% fee surcharge)
  • Refunds & Cancellations: Refunds are only available under our refund policy (see Section 4).

Chargebacks & Payment Disputes:

  • If you initiate an unauthorised chargeback, we reserve the right to suspend your access and pursue legal action.
  • All payment disputes should be resolved directly with us before involving your payment provider.

4. Refunds & Cancellations

  • Digital Products/Downloads: Non-refundable once accessed/downloaded.
  • AI Colleague Services: Refunds are only available within 14 days of purchase, subject to review.
  • One-off Consultations & Services: Non-refundable if already delivered or initiated.
  • Physical Goods: Refunds/replacements available if item is faulty or misrepresented.

For refund requests, use our contact form within 14 days of purchase.

Exceptions: Refunds will not be granted for:

  • User error, lack of technical ability, or change of mind.
  • Failure to read product descriptions before purchase.
  • Unrealistic expectations of AI-generated content.

5. Use of Our Website

By using our Website, you agree to:

  • Use the Website only for lawful purposes.
  • Not attempt to hack, disrupt, or misuse the Website.
  • Not extract, copy, or scrape content for commercial use.
  • Not engage in automated bot activity that interferes with the Website’s functionality.

Prohibited Activities:

  • Misuse of pre-sales consultations (e.g., gathering free information with no intent to purchase).
  • Falsely representing yourself as a potential customer.
  • Uploading defamatory, illegal, or harmful content.
  • Violating intellectual property rights (copying our materials, AI-generated outputs, etc.).

6. AI Services AND Third-Party Integrations

Our Website may use AI-generated responses, automation, and third-party services, including ChatGPT.

AI Disclaimer:

  • AI-generated content is for informational purposes only.
  • We take reasonable care but we do not guarantee the accuracy or reliability of AI outputs.
  • Users assume full responsibility for verifying and applying AI-generated content.
  • Third-party services may have separate terms and liability limitations.

7. Intellectual Property

All content on this Website, including text, images, AI-generated outputs, and branding, is owned by us or licensed to us.

Users may NOT:

  • Copy, modify, distribute, or republish content without permission.
  • Use our branding, or logos without explicit written consent.
  • Claim ownership of AI-generated outputs if derived from our proprietary models.

If you believe your intellectual property has been infringed, contact [Your Legal Contact Email] for takedown requests under the UK Copyright, Designs and Patents Act 1988.

8. Limitation of Liability

We are NOT liable for:

  • Losses caused by Website downtime, errors, or third-party failures.
  • Decisions made based on AI-generated content.
  • Security breaches outside our control (e.g., cyberattacks, data leaks).

Maximum Liability Cap: Our total liability is limited to the amount paid by you in the past 6 months for using our services.

We do not exclude liability for fraud, gross negligence, or any matter that cannot be legally limited under UK law.

9. Force Majeure (Events Beyond Our Control)

We are not responsible for delays or failures due to:

  • Natural disasters (e.g., floods, earthquakes, pandemics).
  • Cyberattacks, infrastructure failures, or third-party service disruptions.
  • Regulatory changes or legal restrictions impacting Website operation.

Extended Force Majeure Events:

  • If a Force Majeure event continues for more than 60 days, we may suspend or terminate affected services.
  • In such cases, no refunds will be provided except where legally required.

10. Suspension And Termination of Access

We may suspend or terminate your account without liability if:

  • You violate these Terms.
  • Your use poses a security risk.
  • We discontinue Website services (reasonable notice will be provided).

Chargebacks & Payment Disputes:

  • If a payment dispute is initiated without contacting us first, we reserve the right to terminate your access and pursue legal action.
  • Refund requests must be submitted in writing within 14 days of purchase in line with the Consumer Rights Act 2015.

11. Governing Law & Dispute Resolution

These Terms shall be governed by UK law.

Any disputes shall be resolved as follows:

  • Good Faith Resolution – Both parties will attempt to resolve disputes informally within 30 days.
  • Mediation – If unresolved, mediation shall take place in England under CEDR Model Mediation Procedure.
  • Court Proceedings – If mediation fails, disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

12. Changes to These Terms

We may update these Terms at any time for legal, security, or operational reasons. Major changes will be communicated in advance.

If you continue using the Website after changes are made, you accept the new Terms.

13. Contact Us

For legal inquiries, support, or refund requests:
📧 Use our contact form

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